Customer Service Representative

3 weeks ago


Folkestone, Kent, United Kingdom beBee Professionals Full time £20,000 - £30,000

We are looking for a talented Customer Service Representative to join our team in Folkestone, United Kingdom. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers in-store and via other channels.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Provide product information and recommendations to customers to enhance their shopping experience.
  • Maintain accurate records of customer interactions and feedback to inform future improvements.
  • Collaborate with colleagues to achieve sales targets and drive business growth.

Requirements:

  • Prior experience in customer-facing roles or similar environments is beneficial.
  • Exceptional communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Ability to work in a dynamic environment with a flexible attitude to meet changing demands.
  • Friendly, approachable, and customer-focused attitude to deliver outstanding customer experiences.

Benefits:

As a valued member of our team, you will receive a competitive hourly wage, plus benefits including employee discounts on store products, training and development opportunities, and a friendly and supportive team environment.



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