Customer Service Representative
3 weeks ago
We are looking for a talented Customer Service Representative to join our team in Folkestone, United Kingdom. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers in-store and via other channels.
Key Responsibilities:
- Respond to customer inquiries and resolve issues promptly and professionally.
- Provide product information and recommendations to customers to enhance their shopping experience.
- Maintain accurate records of customer interactions and feedback to inform future improvements.
- Collaborate with colleagues to achieve sales targets and drive business growth.
Requirements:
- Prior experience in customer-facing roles or similar environments is beneficial.
- Exceptional communication and interpersonal skills to build strong relationships with customers and colleagues.
- Ability to work in a dynamic environment with a flexible attitude to meet changing demands.
- Friendly, approachable, and customer-focused attitude to deliver outstanding customer experiences.
Benefits:
As a valued member of our team, you will receive a competitive hourly wage, plus benefits including employee discounts on store products, training and development opportunities, and a friendly and supportive team environment.
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