Senior Technical Support Specialist

3 weeks ago


London, Greater London, United Kingdom DNA Recruit Ltd Full time

Job Title: 3rd Line Infrastructure Engineer

Job Type: Contract

Location: Central London/Hybrid

Duration: 3 months

Salary: £350-400/day (DOE)

This is a challenging role that requires a skilled 3rd Line Infrastructure Engineer to join an IT Operations team for a 3-month contract. The ideal candidate will have 5+ years of experience in senior technical support and strong problem-solving skills.

Key Responsibilities:

  • Provide technical support for complex infrastructure issues
  • Collaborate with the team to resolve service desk tickets
  • Participate in change management processes
  • Develop and maintain knowledge of Azure Cloud Services and M365 stack
  • Stay up-to-date with industry developments and best practices

Requirements:

  • 5+ years of experience in senior technical support
  • Strong problem-solving skills
  • Experience with change management (ISO27001)
  • Azure Cloud Services
  • M365 stack expertise
  • End User Computing
  • Network Fundamentals

Desirable Skills:

  • AWS Cloud Services
  • Cisco networking technologies
  • MAC OS
  • Events business domain
  • SOC/NOC/SMC structures

At DNA Recruit Ltd, we are committed to promoting a diverse and inclusive community. We welcome applications from candidates of all backgrounds.



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