Senior Technical Support Specialist
3 weeks ago
Job Title: 3rd Line Infrastructure Engineer
Job Type: Contract
Location: Central London/Hybrid
Duration: 3 months
Salary: £350-400/day (DOE)
This is a challenging role that requires a skilled 3rd Line Infrastructure Engineer to join an IT Operations team for a 3-month contract. The ideal candidate will have 5+ years of experience in senior technical support and strong problem-solving skills.
Key Responsibilities:
- Provide technical support for complex infrastructure issues
- Collaborate with the team to resolve service desk tickets
- Participate in change management processes
- Develop and maintain knowledge of Azure Cloud Services and M365 stack
- Stay up-to-date with industry developments and best practices
Requirements:
- 5+ years of experience in senior technical support
- Strong problem-solving skills
- Experience with change management (ISO27001)
- Azure Cloud Services
- M365 stack expertise
- End User Computing
- Network Fundamentals
Desirable Skills:
- AWS Cloud Services
- Cisco networking technologies
- MAC OS
- Events business domain
- SOC/NOC/SMC structures
At DNA Recruit Ltd, we are committed to promoting a diverse and inclusive community. We welcome applications from candidates of all backgrounds.
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