Service Coordinator
10 hours ago
We are seeking an experienced Contract Administrator to join our team at Austin Fraser, the UK's leading National Air Conditioning & Refrigeration Company.
The successful candidate will have excellent communication skills and the ability to work effectively with multiple stakeholders, including Customers, Operations Managers, Engineers, and External Contractors.
About the RoleThis is a fantastic opportunity to work for a rapidly growing business, employing 700+ people across the UK, offering excellent career opportunities and job security.
- Develop and implement effective contract administration procedures to ensure seamless delivery of services to our customers.
- Work closely with the PPM Administrators, Parts Team, and Operations Management to schedule works for our engineering team.
- Produce daily, weekly, and monthly customer open call reports, highlighting any issues to the Contract Administration Supervisor.
- Ensure complaints/escalations are actioned immediately & communication is provided back to the reporter in a timely fashion.
What We Offer:
- Competitive salary: £25,000 - £30,000 per annum (dependent on experience).
- 20 days' annual leave per annum + Bank Holidays.
- Ongoing training and development opportunities.
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