Field Support Representative

2 weeks ago


Bournemouth, Bournemouth, United Kingdom E Gruppe Full time

As an Energy Solutions Specialist with E Gruppe, you will play a vital role in helping our customers resolve their debts. You will work closely with our customers to understand their circumstances and agree an appropriate solution to resolve their debt. This is a challenging yet rewarding role that requires strong communication skills and the ability to think creatively.

To succeed in this role, you will need to have previous experience in a customer-facing role, with a proven track record of delivering excellent customer service. You will also need to have basic PC skills and be able to use a smartphone and tablet. Additionally, you must live within the area and be happy to travel. A full valid UK/EU driving licence is also required.

Our company offers a competitive salary of up to £36,285 per annum, depending on experience. Our market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus, and the chance to choose from 20 flexible benefits with tax and/or NI savings. We are committed to equal opportunities and actively promote a diverse and inclusive working environment.



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