IT Support Specialist
17 hours ago
Job Overview:
Austin Fraser is working with a global player in the manufacture and distribution sector to find an IT support desk technician. The ideal candidate will be passionate about continuous professional development and have an innovative approach to incorporating new technologies.
This role involves providing day-to-day support to users on various computer systems, encompassing 1st, 2nd line support with growth to 3rd Line. As an IT Technician, you will be responsible for solving problems with hardware and software issues.
Key Responsibilities:- Act as a central point of contact for users in resolving hardware and software issues
- Maintain critical systems by ensuring they are operational and all issues are resolved promptly and properly
- Develop and deliver value-added management information
- Provide urgent and ad-hoc IT issue resolution throughout the business
- Flexible and weekend work may be required
The successful candidate can expect a salary between £27,000 - £34,000 per annum, a favourable holiday allowance, and a full training program designed to support personal development.
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