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Deputy Supported Housing Manager

2 months ago

Crawley, West Sussex, United Kingdom YMCA DOWNSLINK GROUP Full time
Job Title: Deputy Supported Housing Manager

We are seeking an experienced and dedicated Deputy Supported Housing Manager to join our team at YMCA DownsLink Group. As a key member of our housing team, you will play a vital role in supporting our young people to achieve their aspirations and ambitions.

About the Role

The Deputy Supported Housing Manager will be responsible for supporting the Supported Housing Manager with the daily operations of our services, ensuring that they meet the requirements of the service specification. This includes overseeing the residents' referral, interview, and induction processes, ensuring the quality of accommodation, and liaising with the Housing and Property Services team to complete estate inspections and health & safety risk assessments.

You will also be responsible for directly line managing team members, ensuring their service delivery, working culture, and personal development mirror best practice. This includes ensuring the team is adequately trained and empowered to work effectively and creatively with our young people.

Key Responsibilities
  • Service Provision: Support the Supported Housing Manager with the daily operations of the services, ensuring compliance with the Regulator of Social Housing (RSH) and Ofsted regulations.
  • Leadership and People Management: Directly line manage team members, ensuring their service delivery, working culture, and personal development mirror best practice.
  • General: Be a member of the 'on call' rota to provide out of hours management support to projects in the wider locality.
About You

We are looking for an experienced and dedicated individual who has a passion for supporting young people. You will have experience working in supported housing or similar services, as well as managing and/or supervising a team. You will have working knowledge of Regulator of Social Housing (RSH) and Ofsted, along with working knowledge of Trauma Informed Care and Psychologically Informed Environments.

You will also have good communication and facilitation skills, the ability to successfully manage challenging situations, and experience of overseeing safeguarding procedures for young people or adults at risk in residential settings. If you are a person-centred leader who thrives on getting the best results possible, we would love to hear from you.