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London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full timeJob Title: Automotive Service AdvisorJoin Maplecrest Ford Lincoln of Union as an Automotive Service Advisor and be part of a dynamic team that is dedicated to providing exceptional customer service and ensuring the highest level of satisfaction for our clients.Job Summary:The Service Department Administrator will report directly to the Service Director, with...
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Automotive Service Advisor
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London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full timeJob Title: Automotive Service AdvisorJoin Maplecrest Ford Lincoln of Union as an Automotive Service Advisor and be part of a dynamic team that is dedicated to providing exceptional customer service and ensuring the highest level of satisfaction for our clients.Job Summary:The Service Department Administrator will report directly to the Service Director, with...
Automotive Service Advisor Wanted
2 months ago
We are seeking a highly skilled and experienced Service Advisor to join our team at Maplecrest Ford Lincoln of Union. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.
Key Responsibilities- Customer Service: Provide top-notch customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Service Coordination: Coordinate with technicians to ensure timely and efficient service completion, ensuring that customers receive their vehicles on schedule.
- Communication: Effectively communicate with customers, technicians, and other team members to ensure seamless service delivery.
- Problem-Solving: Troubleshoot and resolve customer complaints in a fair and professional manner.
- Team Collaboration: Work closely with the service team to achieve departmental goals and objectives.
- Experience: Minimum 2 years of experience as a Service Advisor in a dealership environment.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Knowledge: Strong knowledge of automotive systems and repair procedures.
- Certifications: Possess a valid driver's license and any other certifications required by the dealership.
- Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
- Opportunities for Advancement: Opportunities for career growth and advancement within the dealership.
- Positive Work Environment: A positive and supportive work environment, with a team-oriented culture.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Service Advisor looking for a new challenge, please submit your application today.