Automotive Service Advisor

1 month ago


London, Greater London, United Kingdom H.R. Owen Full time
Ferrari Service Advisor Job Description

Owen, a leading luxury automotive dealer group, is seeking a skilled Service Advisor to join the Ferrari London team. The ideal candidate will possess exceptional organisational skills, efficiency, and knowledge to support the Service Department in achieving its goals.

Key Responsibilities:
  • Assist the Service Department in promoting accurate and productive workshop throughputs.
  • Help meet the department's financial and non-financial targets.
  • Deliver exceptional customer service to both external customers and the internal Service Department.
  • Maintain the customer contact system.
  • Have up-to-date knowledge of Service/Warranty Procedures to ensure fair and timely claims processing.
Requirements:
  • Previous experience as a Service Advisor within the Motor Industry.
  • Confidence and proficiency in using Microsoft Office (Word, Excel, PowerPoint & Outlook).
  • Passion for the luxury industry and ability to recognise excellence.
  • Good knowledge of the Ferrari brand.

Owen Ferrari London team offers support, advice, and regular training activities to develop candidates to the highest level possible. If you are a motivated and detail-oriented individual with a passion for luxury vehicles, we encourage you to apply for this exciting opportunity.



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