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Digital Experience Strategist, Customer Journey

1 month ago


London, Greater London, United Kingdom Blue Pelican Full time

Job Title: Digital Experience Strategist, Customer Journey

Location: Remote

Job Type: Full-time

About the Role:

We are seeking a highly skilled Digital Experience Strategist to join our team at Blue Pelican. As a Digital Experience Strategist, you will be responsible for developing and implementing a customer journey strategy that drives business growth and improves customer satisfaction.

Key Responsibilities:

  • Develop and implement a customer journey strategy that aligns with business objectives
  • Conduct research and analysis to identify customer pain points and areas for improvement
  • Collaborate with cross-functional teams to design and implement customer experience solutions
  • Measure and evaluate the effectiveness of customer experience initiatives

Requirements:

  • Proven experience in digital customer experience strategy and implementation
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
  • Experience with customer journey mapping and customer experience design

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Digital Experience Strategist looking for a new challenge, please submit your application.