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Digital Experience Strategist, Customer Journey
1 month ago
Job Title: Digital Experience Strategist, Customer Journey
Location: Remote
Job Type: Full-time
About the Role:
We are seeking a highly skilled Digital Experience Strategist to join our team at Blue Pelican. As a Digital Experience Strategist, you will be responsible for developing and implementing a customer journey strategy that drives business growth and improves customer satisfaction.
Key Responsibilities:
- Develop and implement a customer journey strategy that aligns with business objectives
- Conduct research and analysis to identify customer pain points and areas for improvement
- Collaborate with cross-functional teams to design and implement customer experience solutions
- Measure and evaluate the effectiveness of customer experience initiatives
Requirements:
- Proven experience in digital customer experience strategy and implementation
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Experience with customer journey mapping and customer experience design
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Digital Experience Strategist looking for a new challenge, please submit your application.