Charity Shop Manager

1 month ago


Ross on Wye, Herefordshire, United Kingdom Charitynorth Devon Hospice Full time
About the Role

We are seeking a dynamic Store Manager to run our new charity shop in Ross-On-Wye. This role involves managing all aspects of the shop, including staff, volunteers, customer service, stock management, financial records, administration, and compliance with current legislation. The successful candidate will promote the work of the charity, work to budgeted sales targets, and control shop expenditure.

About You

To be successful in this role, you will have experience of leading a team, line management, and shop management within the charity or not-for-profit sectors. You will also need significant retail knowledge and experience, emotional intelligence, and the ability to inspire and motivate those around you. You will be responsible for developing the charity's vision, recruiting and managing a team of employees and volunteers, and conducting regular performance reviews.

Key Responsibilities

  • Manage all aspects of the charity shop, including staff, volunteers, customer service, stock management, financial records, and administration
  • Work to budgeted sales targets and control shop expenditure
  • Develop the charity's vision and promote the work of the charity
  • Recruit and manage a team of employees and volunteers
  • Conduct regular performance reviews and provide feedback

Requirements

  • Experience of leading a team, line management, and shop management within the charity or not-for-profit sectors
  • Significant retail knowledge and experience
  • Emotional intelligence and the ability to inspire and motivate those around you
  • Strong communication and interpersonal skills

Appointment is subject to satisfactory references, proof of right to work in the UK, and a DBS Check.



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