Dynamics CRM Developer

4 weeks ago


Bristol, Bristol, United Kingdom newscientist - Jobboard Full time
Job Title: Dynamics CRM Engineer

We are seeking a skilled Dynamics CRM Engineer to join our team at IVC Evidensia. As a key member of our IT department, you will be responsible for supporting, administering, and developing the Zendesk platform, creating custom applications and integrations.

Key Responsibilities:
  1. Deliver solutions to business problems through configuration changes, code changes, and custom-built applications and integrations, with a focus on our frontend portal.
  2. Lead on all aspects of frontend development, including defining and implementing solutions in HTML, CSS, and JavaScript.
  3. Implement development best practices to ensure changes are made quickly and efficiently, tested thoroughly, and released safely.
  4. Collaborate with the team lead, product manager, and the rest of the team to contribute to solutions and refine requirements.
  5. Work with teams on best practices and deployment strategies.
  6. Respond to and action BAU requests that come into the team.
  7. Optimize performance, troubleshoot, and enhance Zendesk custom code.
  8. Design secure APIs and connectors for third-party integrations.
  9. Monitor and analyze data to improve application performance.
  10. Provide technical support and guidance for Zendesk use.
  11. Ensure documentation and security compliance for configurations and deployments.
  12. Manage data queries, dashboards, and platform updates.
Requirements:
  1. Experience configuring and customizing Zendesk or similar ticketing or CRM applications.
  2. 3+ years of experience in JavaScript, HTML, CSS, JSON, GIT, API technologies, and SQL/MySQL.
  3. Experience working in an agile, product-focused team.
What We Offer:
  1. Work-life balance.
  2. 25 days annual leave.
  3. Your birthday as a paid day off.
  4. Cycle to Work scheme.
  5. Initiatives focused on employee wellbeing.
  6. Pension.
  7. Discounted staff pet care.
  8. Dog Friendly office.
  9. Parking available.

We are an inclusive employer and welcome applications from candidates from all minority and diverse groups. We are also a Disability Confident Employer and would be happy to discuss any reasonable adjustments needed during the recruitment process.



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