Support Services Manager
5 days ago
Senior Support Worker
About the RoleCpl UK - Healthcare is seeking a highly motivated and experienced Senior Support Worker to join our team. As a Senior Support Worker, you will play a key role in supporting the Registered Manager and/or Deputy Manager in fulfilling the objectives outlined in the Statement of Purpose.
Key Responsibilities- Supporting Young People:
- Ensure all staff are familiar with each child's care plan and understand their roles in its implementation.
- Participate in reviews and planning meetings to advocate for the best interests of young people.
- Engage directly with young individuals, serving as a positive role model.
- Maintain accurate records to document information and facilitate regular monitoring and evaluation.
- Lead children's meetings and encourage consultation with young people on various matters.
- Act in the capacity of an appropriate adult when needed.
- Staff Management:
- Provide guidance and direction regarding staff roles and responsibilities.
- Oversee shift planning to ensure operations run smoothly during your duty.
- Offer informal advice and support to staff on everyday issues.
- Serve as the 'on-call manager' to offer out-of-hours assistance in the absence of the Registered Manager.
- Conduct one-on-one supervision sessions with staff, adhering to Quality Standards.
- Contribute to team meetings to enhance communication and foster staff development.
- Ensure that all staff adhere to the organization's policies and Quality Standards.
- Assist with recruiting and retaining staff, including conducting induction training for newcomers.
- Supervise new employees during their probationary periods.
- Balance a management approach that combines direction with opportunities for staff to make decisions.
- Identify training needs for staff and support their professional development.
- Conduct annual performance evaluations for team members.
- Address any issues related to staff conduct and competence.
- Carry out management investigations as necessary.
- Assist the Registered Manager in fostering professional growth through appropriate task delegation.
We are looking for a skilled and compassionate individual who possesses:
- Experience in a similar role within a healthcare or social care setting.
- Excellent leadership and communication skills.
- Able to work effectively in a fast-paced environment.
- Familiarity with Quality Standards and regulations.
- A willingness to undergo relevant training and professional development.
In return for your expertise and dedication, we offer a competitive salary package, including:
- An estimated salary of £25,000 - £30,000 per annum, dependent on experience.
- A range of benefits, including access to ongoing training and development opportunities.
- The chance to work with a dynamic and supportive team, making a positive impact on the lives of young people.
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