Technical Director

1 day ago

Northampton, Northamptonshire, United Kingdom Barclays Full time
Job Title

Technical Director - AVP

About the Role

We are seeking a highly skilled Technical Director to lead and develop a highly engaged team at Barclays.

The ideal candidate will drive change and transformation within Fraud Operations, managing multiple change projects to drive efficiency and innovation. They will review automation and efficiency agendas to support the overall business plan.

This exciting role involves leading and developing a team that pioneers an omni-channel experience to achieve consistently excellent customer outcomes.

The selected individual will build and maintain their team's capability to deliver excellent customer outcomes through identifying, understanding, and meeting customer needs both internally and externally, using available tools and enablers to grow business performance.

Key Accountabilities
  1. Customer service to create excellent customer satisfaction and positively influence NPS (Net Promoter Scores), acting as an ambassador for Barclays externally and internally, creating connections and growth for customers.
  2. Identification and maintenance of active performance management standards across the team, communicating to and inspiring colleagues to be commercially minded, achieve goals and expectations, measure them frequently and honestly to ensure personal growth and support early identification and intervention where required.
  3. Day-to-day running of the business, using internal and external insights to develop an effective business plan, making evaluative judgments to support customers with their financial needs and drive long-term sustainable revenue growth in your area.
  4. Market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities.
  5. Cultivation of a resolution culture where leaders and colleagues are customer advocates and are empowered to deal with customer requests fairly at first point of contact.
  6. Creation of an empowering environment, bringing together and supporting a community of colleagues who care about Customers, Colleagues, and Outcomes.
  7. Operational performance of allocated sites and surrounding touchpoints. Ensuring operational and risk frameworks are adhered to for all direct reports, including observations.
Assistant Vice President Expectations
  • To advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions.
  • Lead a team performing complex tasks, using well-developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives, and determination of reward outcomes.
  • Lead collaborative assignments and guide team members through structured assignments, identifying the need for the inclusion of other areas of specialization to complete assignments. Identify new directions for assignments and/or projects, identifying a combination of cross-functional methodologies or practices to meet required outcomes.
  • Consult on complex issues, providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organization sub-function.
  • Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategy.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
  • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
  • Influence or convince stakeholders to achieve outcomes.
Compensation and Benefits:

The estimated annual salary for this position is $190,000 - $240,000, depending on experience. Barclays offers a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

  • Technical Director

    2 days ago

    Northampton, Northamptonshire, United Kingdom Delve Search - Global Search Consultants Full time

    About Delve Search - Global Search ConsultantsDelve Search - Global Search Consultants is a leading recruitment agency specialising in the semiconductor sector. We are seeking an experienced Technical Director to join our team.Job Summary:We have an exciting opportunity for a skilled and ambitious individual to take on the role of Technical Director,...

  • Technical IT Director

    6 days ago

    Northampton, Northamptonshire, United Kingdom SmartChoice International Limited Full time

    Job Title: Technical IT DirectorWe are seeking a highly skilled and experienced Technical IT Director to lead our technology initiatives and drive digital transformation within SmartChoice International Limited.This is an exciting opportunity for a strategic thinker with exceptional project management expertise to join our team in Northampton or Glasgow,...

  • Technical Program Director

    24 hours ago

    Northampton, Northamptonshire, United Kingdom Barclays Full time

    We are seeking a Technical Program Director to join our team at Barclays, where you'll play a key role in shaping our digital strategy and driving innovation. As a Technical Program Director, you'll be responsible for leading complex technical projects and capabilities, collaborating with internal and external stakeholders to understand their needs and...

  • Technical Project Director

    1 week ago

    Northampton, Northamptonshire, United Kingdom Barclays Bank PLC Full time

    Technical Project Director RoleWe are seeking an experienced Technical Project Director to lead the delivery of large-scale technical projects and software product lifecycle at Barclays Bank PLC. This role requires a strong understanding of digital delivery, with experience in managing complex projects and ensuring timely delivery.About the Role:Manage...

  • Architectural Delivery Director

    4 days ago

    Northampton, Northamptonshire, United Kingdom Technical Moves Full time

    Architectural Delivery Director OpportunityWe are Technical Moves, a dynamic and innovative architectural practice based in Northamptonshire, and we are seeking an experienced Architectural Delivery Director to lead our project delivery team. In this role, you will be responsible for overseeing the entire project lifecycle, from initial concept to final...

  • Technical Program Director

    6 days ago

    Northampton, Northamptonshire, United Kingdom Erin Associates Full time

    Technical Program Director - Northampton, Midlands">At Erin Associates, we seek an exceptional Technical Program Director who will oversee the delivery of cutting-edge software solutions while fostering innovation within our dynamic team of software developers.">Salary: Up to 90k plus attractive benefits - enjoy hybrid working with 2 days at home per...

  • Technical Operations Director

    2 days ago

    Northampton, Northamptonshire, United Kingdom Everest People Solutions Full time

    Technical Leadership OpportunityWe are seeking a Technical Operations Director to lead our technical team and implement high standards in food safety, quality, and compliance at our Northamptonshire site. This role involves leading technical initiatives, collaborating with enforcement officers and customer representatives, and ensuring adherence to HACCP,...

  • Technical Innovation Director

    1 week ago

    Northampton, Northamptonshire, United Kingdom ATA Recruitment Full time

    About the Role:We are seeking a Technical Innovation Director to lead the design and development of bespoke materials handling systems. As a key member of the leadership team, you will be responsible for driving business growth and success through innovation and improvement.Key Responsibilities:Lead the design and development of materials handling...

  • Technical Director for Semiconductor Software

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom Technical Futures. Careers Full time

    Job Title: Senior Software Engineering LeadLocation: Technical Futures. Careers HQ (Remote / Hybrid)Job Type: Full-timeAbout Us:Technical Futures. Careers is a Semiconductor Company that specializes in the development of innovative silicon products. We are committed to delivering high-quality software solutions that meet the needs of our customers.Job...

  • Technical Visionary Director

    1 week ago

    Northampton, Northamptonshire, United Kingdom Barclays Bank Plc Full time

    About the RoleWe are seeking an Enterprise Solutions Manager to lead our team in setting the bank's strategic architecture direction for specialist technology areas. As a key member of our IT department, you will collaborate with technical experts to design and evaluate complex technology architectures, driving successful adoption and resolution of complex...

  • Technical Leadership Role

    1 week ago

    Northampton, Northamptonshire, United Kingdom CV-Library Full time

    Company Overview">CV-Library is a leading job search platform dedicated to connecting professionals with exciting career opportunities. Our mission is to make finding a job easier and more efficient for everyone.Job Description">We are seeking a highly skilled Technical Director to lead our Technical function in the South Midlands region. As a key member of...

  • Technical Services Manager

    1 month ago

    Northampton, Northamptonshire, United Kingdom CV-Library Full time

    The Attega Group Ltd is currently seeking a highly skilled Technical Services Manager to join their team in Northamptonshire. This role offers an excellent opportunity for an experienced professional to take on a challenging position with a competitive salary of up to £55,000.This full-time, permanent position involves overseeing the maintenance, repair,...

  • Linux Kernel Driver Development Manager

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom Technical Futures. Careers Full time

    Technical Futures. Careers is a leading Semiconductor Company that offers exciting opportunities for professionals to grow and develop in a dynamic and innovative environment. As a Technical Director for Semiconductor Software, you will play a critical role in shaping the future of our company's technology.About the Role:The Technical Director for...

  • Technical Product Inspector

    7 days ago

    Northampton, Northamptonshire, United Kingdom Impact Recruitment Services Full time

    Technical Product InspectorWe are looking for a skilled Quality Assurance Technician to join our team and play a vital role in maintaining and enhancing product quality.This position offers an excellent opportunity to work closely with our production team under the supervision of the Technical Director and focus on ensuring compliance with regulatory...

  • Maintenance Services Director

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom Calibre Search Full time

    About the Role:This is an excellent opportunity to work as a Maintenance Services Director with one of the UK's leading FM companies. As a Regional Facilities Manager, you will lead the technical teams in delivering PPM and Reactive maintenance services. The ideal candidate will have a strong background in facilities management, with experience in managing...

  • Facilities Maintenance Director

    4 days ago

    Northampton, Northamptonshire, United Kingdom PDA Search & Selection Full time

    Job Description:We are seeking a Facilities Maintenance Director to join our team in Northamptonshire. This is an exciting opportunity for an experienced professional to lead our technical teams in delivering PPM and Reactive maintenance services.Key Responsibilities:Lead technical teams in delivering PPM and Reactive maintenance servicesEnsure services are...

  • Engineering Director

    1 week ago

    Northampton, Northamptonshire, United Kingdom BAE Systems Full time

    Job Title: Engineering Director – Systems Engineering (Requirements & Acceptance)At BAE Systems, we are seeking an experienced Engineering Director to lead and manage a team of 10–20 requirements and systems engineers. Your primary responsibility will be driving the development and management of the requirements set for the SSNA platform.You will...

  • RF Technology Project Director

    7 days ago

    Northampton, Northamptonshire, United Kingdom CV-Library Full time

    At Enterprise Control Systems, we're seeking an experienced RF Technology Project Director to lead our engineering initiatives and support New Product Introduction (NPI) and Revenue-Generating Projects.Your responsibilities will include overseeing key engineering projects, managing contractors, external design houses, and subcontractors, and ensuring...

  • Construction Project Director

    1 week ago

    Northampton, Northamptonshire, United Kingdom CV-Library Full time

    Job Summary">We are seeking a Construction Project Director to lead our technical function in the South Midlands region. The successful candidate will have a strong background in construction project management and excellent leadership skills.Key Responsibilities">The main responsibilities of this role include:Leading the technical function in the South...

  • Business Development Director

    4 days ago

    Northampton, Northamptonshire, United Kingdom ACJ Search Full time

    About ACJ SearchWe are seeking a highly skilled Business Development Director to lead our commercial growth strategy. As a Commercial Project Manager, you will be responsible for driving long-term sales activity and managing customer relationships.Key responsibilities include project management, business development, and customer relationship management. The...