Accounts and Invoices Coordinator

4 weeks ago


Biggleswade, Central Bedfordshire, United Kingdom Kramp Group Full time
Job Title: Accounts and Invoices Coordinator

About Kramp Group
Kramp Group is a leading provider of innovative solutions for the industry. Our mission is to deliver exceptional customer service and build lasting partnerships. Our team is passionate about helping our clients achieve their goals, and we are committed to providing a supportive and inclusive work environment.

Job Description
We are seeking a highly skilled Accounts and Invoices Coordinator to join our team. As a key member of our finance department, you will be responsible for delivering excellent customer service and building strong relationships with clients. You will work closely with our Account Managers and other departments to provide proactive commercial sales support and handle incoming calls about services, orders, and complaints.

Key Responsibilities
- Provide exceptional support to customers via telephone, web chats, mail, and social media
- Handle incoming calls about services, orders, and complaints
- Proactive 'commercial' sales by phone to create leads for account managers
- Work with the Account Manager and other departments to build strong customer relationships
- Help customers use our facilities effectively and conduct administrative tasks

Requirements
- Good knowledge of MS Office and affinity with other software programs

Benefits
- Competitive salary: €42,000 - €52,000 per year
- 25 days paid annual leave
- Profit sharing bonus
- Private medical insurance
- Life insurance
- Company pension
- Cycle to work scheme
- Large staff canteen, kitchen, and changing facilities available

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