Technical Services and Support Expert
3 days ago
We are seeking an experienced Technical Services and Support Expert to join our team in Central London. As a key member of our technical services team, you will be responsible for providing technical services and support for medical technology equipment and software solutions.
About the Role:
- Technical Support: Provide technical support to customers via phone, email, and on-site visits.
- Equipment Maintenance: Perform routine maintenance tasks on medical technology equipment to ensure optimal performance.
- Training and Development: Participate in ongoing training and development programs to gain advanced knowledge and understanding of products and solutions.
- Communication Skills: Develop strong communication skills to work effectively with customers, colleagues, and other stakeholders.
Salary: £45,000 - £55,000 per annum, depending on experience and qualifications.
Benefits:
- Paid Holiday: 25 days paid holiday plus bank holidays per annum, plus Christmas closure, with additional days for long service.
- Company Sick Pay: Comprehensive company sick pay scheme.
- Pension Scheme: Standard Life Pension (Salary Sacrifice Scheme) with 8.5% employer contribution.
- Healthcare Benefits: Bupa Healthcare and Medicash Level 1 benefit, with company-paid single membership and family addition option.
- Family-Friendly Policies: Competitive family-friendly policies, including agile/hybrid working and flexitime.
- Discretionary Pay Reviews: Discretionary pay reviews and opportunities for career development.
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