Customer Service and Parts Operations Manager
1 week ago
We are seeking a highly skilled Customer Service and Parts Manager to join our team in Scarborough. As a key member of our new start-up business, you will be instrumental in driving the direction of the company, working closely with the sales manager to achieve business goals.
The successful candidate will have a strong background in customer service, team leadership, and people management. They will be responsible for recruitment, coaching, training, and development of a small team. Additionally, they will conduct one-to-ones and appraisals, as well as handle any grievances or disciplinaries that may arise.
The ideal candidate will have excellent communication skills, both verbal and written, and be able to provide a high level of customer service on a daily basis. They will also be responsible for managing stock levels of parts, ordering, auditing, and ensuring accuracy. Furthermore, they will raise invoices and take payments from customers.
Our estimated salary for this role is £35,000 - £45,000 per annum, depending on experience. The working hours will be Monday to Friday 8:30 - 5:00, with one in three Saturday mornings 8:30 - 13:00. A bonus will be payable on a monthly basis.
This is an exciting opportunity for someone looking to be part of a new venture and contribute to its growth and success. If you are a motivated and results-driven individual with excellent customer service skills, we encourage you to apply.
- Able to work independently and as part of a team
- Excellent customer service skills
- Experience in team leadership and people management
- Full driving license and willingness to tow trailers if needed
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Customer Service and Parts Manager
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