Machine Service Technician

4 days ago

Luton, Luton, United Kingdom Streamline Search Full time
Machine Service Engineer

We are seeking an experienced Machine Service Engineer to join our client's team in Luton. As a key member of the team, you will be responsible for ensuring all machinery and equipment is maintained to the highest standards, on and off-site.

Key Responsibilities:
  • Provide remote and onsite technical service support, including installation, maintenance, and repair of print finishing and packaging machinery.
  • Conduct machinery demonstrations and installations and deliver training to customers and partners, ensuring comprehensive knowledge transfer.
  • Diagnose and resolve mechanical, electrical, and software faults with minimal downtime, using advanced troubleshooting techniques.
  • Build strong customer relationships, delivering a first-class service experience that fosters customer satisfaction and loyalty.
  • Engage in technical problem-solving across multiple technologies, including mechanical hardware, electrical systems, and software-based troubleshooting.
  • Effectively manage and control vehicle parts stock, ensuring maximum first-time fixes.
  • Collaborate with overseas manufacturers and suppliers during site visits to understand and implement technical action plans.
  • Assist the sales team with machine demonstrations at trade shows, customer events, and other promotional activities.
Requirements:
  • Relevant qualifications - mechanical/electrical
  • Proven experience working with capital equipment
  • Strong understanding of mechanical and electrical systems including diagnostic and troubleshooting
  • Ability to read and interpret technical diagrams and manuals.
  • Excellent problem-solving skills with a focus on root cause analysis.
  • Ability to work both independently and as part of a team.
  • Strong communication and time management skills.
  • Willingness to travel to customer sites
  • Full & Clean UK Driving License

Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.

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