Assistant Store Manager

3 weeks ago


Tunbridge Wells, Kent, United Kingdom British Heart Foundation Full time
Assistant Store Manager Role Overview

Are you looking for a challenging opportunity to progress in store management? We're seeking an Assistant Store Manager to join our fashion store team in Tunbridge Wells, where you can make a real difference in delivering exceptional customer service and achieving retail excellence.

Key Responsibilities:
  • Support the Store Manager with the day-to-day running of the store and take full responsibility in their absence.
  • Inspire and support staff and volunteers to deliver an excellent customer journey that reflects our values.
  • Contribute towards the success of the store by ensuring the highest standard of customer service, achieving targets, and maintaining a high standard of visual merchandising.
  • Maximise sales through physical and digital channels, and support with the recruitment and development of volunteers.
  • Work with the manager to generate stock and achieve expectations within campaign activities.

Requirements:
  • Experience in a customer-facing role.
  • Supervisory experience.
  • Commercially driven to encourage new ideas.
  • Inclusive approach to developing teams.
  • Passion for delivering exceptional customer service and achieving the highest retail standards.

About Us:
The British Heart Foundation is a leading charity that funds life-saving research and helps people affected by heart and circulatory diseases. We're committed to creating an environment where all our colleagues and volunteers can succeed. Join us and be part of a team that makes a real difference in people's lives.

Benefits:
  • 38 days annual leave (plus the option to buy and sell leave).
  • Wagestream - claim early access to your wages as you earn them.
  • Holistic support leave of up to 10 additional days off each year.
  • Enhanced family policies (maternity, paternity, and adoption leave).
  • 25% staff discount.
  • Health cash plan (Dental, Optical, Therapies, etc).
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP).
  • Pension with employer contribution of up to 10%.
  • Cycle to work scheme.
  • Discounts on gym memberships.
  • Discounts with a wide range of retailers.


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