Assistant Store Manager

1 month ago


Tunbridge Wells, Kent, United Kingdom British Heart Foundation Full time
About the Role

We are seeking an experienced Assistant Store Manager to join our fashion store team in Tunbridge Wells. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Support the Store Manager in the day-to-day running of the store and take full responsibility in their absence.
  • Inspire and support staff and volunteers to deliver an excellent customer journey that reflects our values.
  • Contribute to the success of the store by ensuring the highest standard of customer service, achieving targets, and maintaining a high standard of visual merchandising.
  • Maximise sales through physical and digital channels, and support with the recruitment and development of volunteers.
  • Work with the manager to generate stock and achieve expectations within campaign activities.
What We're Looking For
  • Experience in a customer-facing role and supervisory experience.
  • Commercially driven to encourage new ideas and an inclusive approach to developing teams.
  • Passion for delivering exceptional customer service and achieving the highest retail standards.
  • Results-driven but with a recognition of the right result, right way.
About Us

The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to fund lifesaving research and support people affected by heart and circulatory diseases.

Why Join Us?
  • We offer a strong culture of internal progression and will actively support you to develop your career.
  • Our generous staff benefits include 38 days annual leave, wagestream, holistic support leave, and enhanced family policies.
  • We are committed to fairness and consistency, and we use anonymous CV software during the application process.

If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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