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Laboratory Instrumentation Specialist

2 months ago

Bracknell, Bracknell Forest, United Kingdom CBRE Full time
Overview:
CBRE, a leader in Global Workplace Solutions (GWS), is at the forefront of providing comprehensive Scientific Support Services. We are seeking a skilled Laboratory Instrumentation Specialist who is dedicated to enhancing and streamlining scientific operations for our clients.

Key Responsibilities:
  • Serve as the primary point of contact for laboratory equipment malfunctions, ensuring that critical scientific operations remain uninterrupted.
  • Collaborate with key equipment users, the broader engineering team, and suppliers to maintain optimal functionality of essential laboratory instrument platforms.
  • Comply with established Service Level Agreements while striving to surpass Key Performance Indicators.
  • Design and implement a proactive maintenance strategy tailored to our client's specific laboratory platforms.
  • Work alongside scientific teams to provide insights for optimizing system performance based on service data.
  • Conduct ongoing performance evaluations of systems through error log analysis, live interventions, and root-cause investigations to prevent future issues.
  • Innovate support solutions that deliver tangible benefits to our clients.
  • Participate in cross-training initiatives within the onsite engineering support team.
  • Embrace and promote new technologies to enhance response and resolution times for client needs.
  • Manage workload, parts inventory, and ensure adherence to safety and quality standards.
  • Stay informed about advancements in Laboratory Automation.
  • Create training materials for CBRE based on the intricate laboratory automation systems in your area of support, aimed at maximizing system efficiency through best practices.
  • Build and maintain strong partnerships with Vendor Service Organizations.
  • Act as a technical liaison during prolonged equipment issues involving multiple vendors.
  • Oversee the reception of external contractors, ensuring compliance with health and safety documentation before handover to end users.
Required Skills and Experience:
  • Proven experience in the maintenance of scientific laboratory instruments or automation technologies.
  • Background in pharmaceutical or regulated environments.
  • Experience working within multidisciplinary, client-facing teams.
  • Advanced technical expertise in the relevant field or experience servicing scientific equipment.
  • Commitment to continuous improvement and innovative problem-solving.
  • Strong understanding of device networking and communication protocols.
  • Proficient in PC and Microsoft Office tools.