Bar and Waiting Service Specialist

4 weeks ago


Bristol, Bristol, United Kingdom Greene King Full time
Key Responsibilities:

• Provide customers with exceptional service and create a memorable experience each time they visit.

• Develop a thorough knowledge of the menu and confidently recommend dishes to customers.

• Greet and serve customers, ensuring their needs are met while they dine with us.

• Assist the bar team in preparing drinks to meet customer specifications and expectations.

• Maintain a safe, clean, and legal environment for customers and colleagues, addressing any issues promptly and effectively.

Training and Development:

• Regular face-to-face and remote catch-ups every 6 weeks to discuss feedback and progress.

• A mix of on-the-job training, workshops, and webinars to enhance skills and knowledge.

• Quarterly reviews with the Line Manager and Apprenticeship Trainer to track progress and set goals.

• Opportunities to achieve Functional Skills in English and maths, if not already acquired.

• Completion of a Hospitality Team Member Apprenticeship Qualification after 15 months

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