Duty Bar Manager

6 days ago


Bristol, Bristol, United Kingdom Wake the Tiger Full time

About Wake the Tiger

We are a leading hospitality company that prides itself on delivering exceptional customer experiences. Our team is passionate about providing top-notch service, and we are looking for like-minded individuals to join our team.

Job Description

The Duty Bar Manager will be responsible for overseeing the smooth operation of our bar and cafe, ensuring that customers receive an outstanding experience. This will involve managing a team of staff, maintaining a clean and tidy environment, and providing excellent customer service.

Main Responsibilities:

  • Lead and motivate the bar team to deliver exceptional customer service.
  • Monitor and maintain a clean and tidy bar and cafe space at all times.
  • Manage cash handling and reconcile till takings daily.
  • Assist in recruitment and training of new staff.
  • Uphold company policies & procedures.
  • Treat employee complaints or performance issues confidentially and report to the Venue Operations Managers as necessary.

Requirements:

  • At least 2 years of experience working in a bar/hospitality environment.
  • Experience of bar management, including line cleaning, stock ordering, and rota management.
  • Excellent communication and leadership skills.
  • Ability to work well under pressure and meet deadlines.
  • Proficient in Microsoft Office & Google, specifically Excel / Google Spreadsheets.
  • Energy, enthusiasm, and great customer service.
  • Experience of managing hospitality staff.
  • Excellent time management and organisational skills.
  • Willingness to work evenings, weekends, and public holidays.
  • Estimated salary range: £28,000 - £38,000 per annum.

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