Hospitality Specialist

3 weeks ago


Bristol, Bristol, United Kingdom Greene King Full time

Welcome to Greene King, a beacon for communities where people come together. We're seeking passionate and customer-focused individuals to join our vibrant team in Bristol as Bar Staff.

Company Overview

We're a leading hospitality company with a passion for delivering exceptional experiences. Our urban pubs offer great times in the heart of the city, serving up colourful dishes and perfectly poured pints. We're all about rewarding our team's hard work, that's why we offer competitive salaries, pension contributions, and benefits that make a difference.

Salary

An estimated annual salary is £20,000-£25,000, depending on experience, which includes a competitive hourly wage, plus tips.

Job Description

As a key member of our bar team, you'll play a crucial role in creating a welcoming atmosphere and delivering exceptional service to our patrons. Your responsibilities will include:

  • Greeting and serving customers in a friendly and professional manner
  • Preparing and presenting a wide range of beverages to the highest standards
  • Offering knowledgeable recommendations to customers about our drink selection
  • Maintaining a clean, safe, and well-organised bar area at all times
  • Handling cash and card transactions accurately and efficiently
  • Assisting in stock management and inventory control
  • Collaborating with kitchen staff to ensure smooth food service when required
  • Ensuring compliance with all health and safety regulations
  • Addressing customer queries and resolving any issues promptly and courteously
Required Skills and Qualifications

To succeed in this role, you'll need:

  • A passion for delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Strong attention to detail, especially in drink preparation and presentation
  • Ability to work efficiently in a fast-paced environment
  • Flexible approach to work, including evenings, weekends, and holidays
  • Basic maths skills for handling transactions and managing stock
  • Knowledge of various beverages
  • Understanding of bar operations and customer service principles
  • Familiarity with health and safety regulations in a bar setting
Benefits

We offer a range of benefits to support your wellbeing and career development, including:

  • Competitive salary and bonus scheme
  • Pension contribution
  • Discounts on food, drink, and accommodation across our brands
  • Free employee assistance program
  • Wage Stream for early access to wages
  • Retail discounts
Grow with Us

We're committed to helping you grow and develop your skills and experience. As a Bar Staff member, you'll have opportunities to progress to more senior roles within our company, and take advantage of our training and development programs.



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