Front Desk Associate

3 weeks ago


London, Greater London, United Kingdom WeWork Full time

About the Opportunity

We're seeking a highly skilled and enthusiastic Front Desk Associate to join our WeWork team. As the primary point of contact for our members and guests, you'll be the face of our hospitality team and play a crucial role in creating a welcoming community environment.

Key Responsibilities:

  • Provide exceptional customer service to members and guests, ensuring a warm and welcoming experience.
  • Support the Community Management team with front desk operations, including mail and package handling.
  • Assist with building operations and maintenance, ensuring the space is clean, organized, and fully operational.
  • Develop relationships with members and guests, learning their names and preferences to provide personalized support.
  • Stay up-to-date on WeWork products and services, promoting them to members and guests as needed.

About You:

We're looking for a people-person who is comfortable being the face of the brand. You should have excellent interpersonal skills, be able to multitask, and prioritize the member experience. Previous experience in hospitality, retail, or customer service is a plus.

What We Offer:

WeWork is a dynamic and fast-paced environment that offers opportunities for growth and development. As a Front Desk Associate, you'll be part of a close-knit team that is passionate about creating a sense of community. If you're a team player who is eager to learn and take on new challenges, we'd love to hear from you.



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