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Operations Director

4 weeks ago

Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time

Operations Manager Job Description

An exciting opportunity has arisen for an experienced Operations Manager to join a large national organisation based in the housing sector. As an Operations Manager, you will have excellent experience of working within the housing sector delivering responsive repairs and managing void properties.

Key Responsibilities:

  • Manage the day-to-day activity of trade supervisors, engineers, and sub-contractors, ensuring that all business objectives are met within overall time, cost, and budget constraints.
  • Understand, monitor, and consistently deliver against client, customer, commercial, and internal operational KPIs.
  • Ensure trade supervisors, engineers, and sub-contractors are fully aware of business and operational targets and are suitably equipped and motivated to achieve them.
  • Exercise line management that includes performance and development assessments, mentoring, and where appropriate, disciplinary action.
  • Motivate people and promote excellence by positively monitoring and managing performance, responding to feedback, and recognising positive behaviours.
  • Ensure the team is fully compliant with all Health and Safety procedures and requirements.
  • Contribute towards budget preparation and actively identify cost-saving opportunities.
  • Attend and participate in management meetings as directed and ensure regular review meetings are in place with your team.

Essential Requirements:

  • Qualified in a building-related subject to HNC, City and Guilds, or NVQ or relevant trade background.
  • Relevant surveying, management, or supervisory qualification.
  • Knowledge of current building regulations and CDM regulations.
  • Strong verbal and written communication skills, capable of communicating clearly with customers, suppliers, and sub-contractors in order to deliver business objectives in line with our company values.

Please note that your home postcode should be included on your CV when applying, as our recruitment technology uses this to ensure your CV is reviewed by the relevant consultant for the relevant job(s) in the relevant geography.