Administrative Assistant
3 weeks ago
Job Summary
The Administrator role at Eton College provides administrative support to assist Management with the accurate maintenance of the book-keeping and control systems of the Company.
Main Responsibilities
- Carry out accounting and administration tasks in accordance with Company policies and procedures.
- Ensure that data requiring manual and electronic returns to centre, are despatched at the appointed times.
- Notify management of any deficiencies or surpluses on cash takings, floats or stocks and any other irregularities that may appear in the accounting or administration systems.
- Assist generally with office duties as required.
- Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times.
- Communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to customers and clients in all areas of service.
- Participate in any necessary training and team meetings as required to complete job responsibilities to the Company's and Client's standards.
- Work as a team member to promote harmonious working relationships within the team.
- Assist at any special ad-hoc functions, some of which may occur outside working hours.
- Report any customer complaints or compliments and take some remedial action if at all possible.
- Report immediately any incidents of accident, fire, theft, loss, damage, unfit food, or other irregularities and take such action as may be appropriate.
- Cover in other areas during periods of holidays and sickness.
- Comply with all Company policies/procedures and client site rules and regulations.
- Comply with all Company & client policies and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH.
- Access to e-Prophit system to input data and transit.
- Carry out other reasonable tasks as directed by management.
- Undertake occasional duties outside the normal routine but within the scope of the position and the department's activities.
- Summer letting Period - Staff will be required to work for the whole of the summer programme.
- Adhere to the Company and Client Child Protection Policy, displaying a commitment to promoting and safeguarding the welfare of pupils at the school.
- Commitment and promotion of equality, diversity and inclusion;
- All positions at Eton are classed as 'regulated activity' as per the Keeping Children Safe in Education 2022 guidance, therefore a good understanding of safeguarding procedures is essential;
- Commitment to safeguarding and promoting the welfare of children, including by not limited to, completing safeguarding training as required, and ensuring any safeguarding updates issued by the College are read and understood;
- Understand and comply with procedures and legislation relating to confidentiality.
Working Pattern
- Your working hours will be 37.5 per week, Monday – Friday 9.00am-5.30pm with 1 unpaid hour for lunch.
- You will be working 46 weeks per year. (You will be paid over 12 months)
- You will be entitled to 6 weeks of holiday.
- (You must use all your entitlement (including any lieu days) during periods of school holidays. If a bank holiday falls during a school term period, you will be required to work this day and you will receive an additional day's holiday in lieu.)
- Any remaining weeks, save as outlined in your annual leave provisions, are deemed to be non-working weeks.
Requirements
- Good working knowledge of Microsoft Word, Outlook and Excel
- Previous experience working in a busy and changing administrative environment and juggling competing priorities;
- Ability to use own initiative and work autonomously on day-to-day enquiries.
- Excellent communication skills – both written and verbal
- Ability to organise and prioritise own workload
- Experience and skills managing customer relationships to ensure a high level of customer care and satisfaction
- Smart and well-presented appearance
Benefits
Eton College offers a wide range of benefits, including an 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches during term time, free access to the College's sport and leisure facilities and discounts at local retailers and businesses.
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