Current jobs related to Customer Support Professional - Canterbury, Kent - Diamond Search Recruitment Ltd
-
Care and Support Professional
3 weeks ago
Canterbury, Kent, United Kingdom Avante Care & Support Full timeAbout UsAvante Care & Support is a Registered Charity dedicated to providing high-quality care and support services to older people. Our mission is to make a positive difference in the lives of our residents and their loved ones.Job SummaryWe are seeking a reliable and friendly Care Assistant to join our team at Bridge Haven, a residential care home located...
-
Support Professional
2 weeks ago
Canterbury, Kent, United Kingdom Sanctuary Group Full timeAbout the RoleWe are seeking a dedicated and compassionate Support Professional to join our team at Sanctuary Supported Living. As a Support Professional, you will play a vital role in supporting young people to maximise their own potential and independence.Key ResponsibilitiesProvide support to encourage young people to develop their skills and confidenceBe...
-
Care and Support Professional
7 days ago
Canterbury, Kent, United Kingdom Avante Care & Support Full timeAs a Care Assistant with Avante Care & Support, you will be part of a dedicated team providing individualised support and guidance to our residents in a registered nursing and dementia care home. We are looking for reliable and friendly individuals to join our team in Bridge Haven, located near Canterbury, Kent.Main duties will include:Personal...
-
Canterbury, Kent, United Kingdom Avante Care & Support Full timeAbout the RoleWe are seeking a reliable, friendly, and professional Care and Support Assistant to join our team at Avante Care & Support. As a Care and Support Assistant, you will be a team player with great communication skills and a flexible approach to work.Whilst previous experience is useful, it is not essential as we will train you and provide you with...
-
Care and Support Professional
2 weeks ago
Canterbury, Kent, United Kingdom Avante Care & Support Full timeAbout the RoleAvante Care & Support is a Registered Charity providing support to older people through our registered nursing and dementia care homes and home care services. We are a well-established not for profit organisation with an experienced and skilled workforce.Job SummaryWe are seeking a Care Assistant to join our residential care home, Bridge Haven,...
-
Care and Support Professional
2 weeks ago
Canterbury, Kent, United Kingdom Sanctuary Group Full timeCare and Support ProfessionalJob Summary:We are seeking a dedicated and compassionate Care and Support Professional to join our team at Sanctuary Supported Living. As a Care and Support Professional, you will play a vital role in providing high-quality care and support to our customers with learning and physical disabilities.Key Responsibilities:Provide...
-
Customer Support Liaison
4 weeks ago
Canterbury, Kent, United Kingdom Diamond Search Recruitment Ltd Full timeCustomer Support AssistantDiamond Search Recruitment Ltd is seeking a highly skilled and customer-focused individual to join their team as a Customer Support Assistant. This exciting opportunity is perfect for someone who is passionate about delivering exceptional customer service and has a strong desire to work in a dynamic and innovative environment.Key...
-
Customer Support Liaison
4 weeks ago
Canterbury, Kent, United Kingdom Diamond Search Recruitment Ltd Full timeCustomer Support AssistantDiamond Search Recruitment Ltd is seeking a highly skilled and customer-focused individual to join their team as a Customer Support Assistant. This exciting opportunity is perfect for someone who is passionate about delivering exceptional customer service and has a strong desire to work in a dynamic and innovative environment.Key...
-
Customer Support Specialist
1 month ago
Canterbury, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Canterbury, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Support Specialist
1 month ago
Canterbury, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Canterbury, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Support Specialist
3 weeks ago
Canterbury, Kent, United Kingdom Diamond Search Recruitment Ltd Full timeCustomer Support SpecialistEstablished 13 years ago, our client started as a software company working exclusively with healthcare providers and they are transitioning to a tech-enabled management consultancy whilst retaining their systems.This is an exciting opportunity to join a creative, talented and friendly team based within bright, modern offices. The...
-
Care and Support Worker
4 weeks ago
Canterbury, Kent, United Kingdom Avante Care & Support Full timeAbout UsAvante Care & Support is a Registered Charity dedicated to supporting older people through our registered nursing and dementia care homes and home care services.Our MissionWe are committed to making a positive difference to both individuals and their loved ones through individualised support and guidance.Job DescriptionWe are seeking a reliable,...
-
Care and Support Worker
4 weeks ago
Canterbury, Kent, United Kingdom Avante Care & Support Full timeAbout UsAvante Care & Support is a Registered Charity dedicated to supporting older people through our registered nursing and dementia care homes and home care services.Our MissionWe are committed to making a positive difference to both individuals and their loved ones through individualised support and guidance.Job DescriptionWe are seeking a reliable,...
-
Senior Care and Support Professional
3 weeks ago
Canterbury, Kent, United Kingdom Sanctuary Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Care and Support Professional to join our team at Sanctuary Supported Living. As a Senior Care and Support Professional, you will be responsible for leading a team of Care and Support Assistants and working closely with staff to provide personal care and support to customers, encouraging...
-
Support Professional
1 month ago
Canterbury, Kent, United Kingdom Aspirations Care Ltd Full time{"title": "Support Worker", "description": "About the RoleWe are seeking a dedicated and compassionate Support Worker to join our team at Aspirations Care Ltd. As a Support Worker, you will play a vital role in providing personalized support to individuals with learning disabilities, mental health, and autism.Key ResponsibilitiesAssist with daily living...
-
Support Professional
1 month ago
Canterbury, Kent, United Kingdom Aspirations Care Ltd Full time{"title": "Support Worker", "description": "About the RoleWe are seeking a dedicated and compassionate Support Worker to join our team at Aspirations Care Ltd. As a Support Worker, you will play a vital role in providing personalized support to individuals with learning disabilities, mental health, and autism.Key ResponsibilitiesAssist with daily living...
-
Higher Education Support Specialist
3 weeks ago
Canterbury, Kent, United Kingdom Beacon Support Full timeBeacon Support Ltd. is seeking a Specialist Mentor to provide one-to-one support to Higher Education students with disabilities/mental health conditions. The ideal candidate will have excellent communication skills, organisational skills, and flexibility to adapt to the changing needs of the students.The Specialist Mentor will assist students to learn coping...
-
Support Specialist
2 weeks ago
Canterbury, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals, we are looking for a Support Specialist - Customer Experience to deliver exceptional customer service and support. The ideal candidate will have a strong ability to communicate effectively, work in a fast-paced environment, and maintain accurate records.Key Responsibilities:Handle incoming calls, emails, and chat queries from...
-
Care and Support Professional
3 weeks ago
Canterbury, Kent, United Kingdom Sanctuary Group Full timeCare and Support Assistant RoleAbout the RoleWe are seeking a dedicated and compassionate Care and Support Assistant to join our team at Sanctuary Group. As a Care and Support Assistant, you will play a vital role in providing high-quality care and support to our customers with learning and physical disabilities.Key ResponsibilitiesProvide support to...
-
Care and Support Professional
3 weeks ago
Canterbury, Kent, United Kingdom Sanctuary Group Full timeAbout the RoleWe are seeking a dedicated and compassionate Care and Support Assistant to join our team at Sussex Avenue, Kent.As a Care and Support Assistant, you will play a vital role in providing high-quality, personalized care and support to our customers with learning and physical disabilities.Key Responsibilities:Providing support to encourage our...
Customer Support Professional
4 weeks ago
Diamond Search Recruitment Ltd is seeking a highly skilled Customer Support Specialist to join their team. As a key member of the customer support services team, you will be responsible for providing exceptional support to customers, ensuring their queries are resolved efficiently and effectively.
Key Responsibilities:- Respond to customer queries via support systems, email, and phone, providing timely and accurate solutions to technical and process-related issues.
- Develop and maintain support materials, including internal training resources and external user guides, to ensure customers have access to relevant information and instructions.
- Collaborate with the software development team to resolve complex technical issues, ensuring customers are kept informed and updated throughout the process.
- Proactively engage with customers to identify opportunities for advanced support or training, enhancing their overall experience.
- Enter patient feedback questionnaires into the system during quieter periods, ensuring accurate data collection and analysis.
- Engage in thoughtful gestures to show appreciation for customers, such as sending gifts or notes to celebrate key milestones.
- Excellent communication and interpersonal skills, with the ability to interact politely and clearly with customers and colleagues.
- Good standard of written and spoken English, with the ability to explain complex concepts in clear language.
- Attention to detail, initiative, and a common-sense approach to problem-solving.
- Experience with software and data protection is desirable, but not essential, as training will be provided.
- Above all, a genuine interest in and enthusiasm for great customer service.
As a Customer Support Specialist with Diamond Search Recruitment Ltd, you will enjoy a competitive salary, enhanced annual leave, and the opportunity to work in a creative and friendly team environment. You will also have the chance to develop your skills and knowledge, working with a company that values customer experience and employee happiness.
