Assistant Store Manager

1 month ago


Castleford, Wakefield, United Kingdom Frasers Group Full time
FLANNELS is a luxury fashion destination for men and women, offering an edit of over brands from established international designers to contemporary labels. As a key member of our team, you will be responsible for driving sales and delivering exceptional customer service in our brand new store in Castleford. Your key responsibilities will include:

**Key Performance Indicators:**

Maximise turnover to exceed required targets and identify opportunities to continually improve performance
Manage and motivate the performance of the team to ensure sales targets are met and exceeded
Be a strong presence on the shop floor to drive sales both personally and through the team
Ensure exceptional customer service is delivered at all times
Ensure all members of the team have the tools and knowledge to deliver the key business objectives
Manage the presentation and merchandising of seasonal stock in line with Head Office directives
Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
Ensure all paperwork, policies and procedures are carried out efficiently and accurately
Drive and deliver KPI's

**Requirements:**

A strong clientele background, with a solid database of personal contacts and clients
Previous retail experience within the premium sector is preferred
An exceptional people manager, with strong leadership and motivational skills
Excellent communication, planning and organisational skills
Excellent analytical skills, the ability to interpret financial and sales data
A high level of brand awareness and product knowledge
An awareness of the local area

**Personal Qualities:**

A high level of personal energy to drive projects to completion
Confident and assertive
Positive and enthusiastic with a can do attitude
Passion for fashion retail
Professional manner
Trend aware, fashion conscious and well presented at all times

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