Store Operations Manager

2 weeks ago


Castleford, Wakefield, United Kingdom Frasers Group Full time

Job Title: Assistant Store Manager

About the Role:

We are seeking a highly motivated and experienced Assistant Store Manager to join our team in Castleford. As a key member of our store leadership team, you will be responsible for driving sales growth, managing a high-performing team, and delivering exceptional customer service.

Key Responsibilities:

  • Maximise sales turnover and identify opportunities to improve performance
  • Manage and motivate the performance of the team to meet and exceed sales targets
  • Be a strong presence on the shop floor to drive sales and deliver exceptional customer service
  • Ensure all members of the team have the tools and knowledge to deliver key business objectives
  • Manage the presentation and merchandising of seasonal stock in line with Head Office directives
  • Maintain awareness of current and market trends, understand forthcoming customer promotions, and monitor local competitors
  • Ensure all paperwork, policies, and procedures are carried out efficiently and accurately
  • Drive and deliver KPIs
  • Carry out additional duties as required within defined levels of responsibility and accountability

Requirements:

  • Strong retail background with a solid database of personal contacts and clients
  • Previous experience within the premium sector is preferred
  • Exceptional people management skills with strong leadership and motivational abilities
  • Excellent communication, planning, and organisational skills
  • Excellent analytical skills with the ability to interpret financial and sales data
  • High level of brand awareness and product knowledge
  • Awareness of the local area

Personal Qualities:

  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can-do attitude
  • Passion for fashion retail
  • Professional manner
  • Trend aware, fashion conscious, and well-presented at all times


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