Client Service Lead

7 days ago


Brighton, Brighton and Hove, United Kingdom Better Days Recruitment Full time
Job Title Overview

The Client Service Lead role is designed for experienced professionals who can drive business growth through exceptional client service and relationship management.

Responsibilities:
  • Develop and implement effective client engagement strategies to maintain high levels of client satisfaction and loyalty.
  • Lead cross-functional teams to deliver projects and meet client expectations.
  • Identify opportunities for upselling and cross-selling to increase revenue.
  • Cultivate strong relationships with clients and stakeholders to build trust and credibility.
Requirements:
  • Minimum 2 years' experience in client services management.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritise multiple tasks.
  • £55,000 - £65,000 per annum salary range.
Benefits:

An attractive salary, bonus structure, and benefits package.



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