Management Position
2 weeks ago
At Tenpin Ltd, we're seeking a dedicated and passionate leader to join our team as a Deputy Manager. As a Deputy Manager, you'll play a key role in ensuring our customers have an exceptional experience and our team is motivated and engaged. Your primary responsibilities will include managing daily operations, creating a customer-focused culture, and leading the team by example. You'll also support the General Manager in achieving targets and KPIs, while ensuring compliance with company policies and procedures.
Key Responsibilities
- Manage daily centre operations, including staff management and customer service
- Create a positive and engaging work environment that promotes teamwork and customer satisfaction
- Support the General Manager in driving sales and profits, and achieving business objectives
- Deputise for the General Manager as required
- Ensure compliance with company policies, procedures, and regulatory requirements
Requirements
- Minimum 1 year of management experience in a leisure, hospitality, or retail environment
- Proven track record of delivering exceptional customer service and leading high-performing teams
- Ability to work effectively in a fast-paced environment and adapt to changing circumstances
- Strong communication and interpersonal skills
- Ability to make informed decisions and take calculated risks
What We Offer
- Competitive salary and bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced maternity, paternity, and adoption leave
- Tenpin Treats - retailer discounts, Smart Tech, and Best Doctors
- Free bowling for family and friends
- Free food when working 6+ hours
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
Career Development OpportunitiesAt Tenpin Ltd, we're committed to helping our employees grow and develop their careers. We offer a range of training and development opportunities, including leadership development programs, coaching, and mentoring. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we'd love to hear from you.
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