Advice and Support Services Leader

1 week ago


London, Greater London, United Kingdom Age UK Full time

We are seeking an experienced leader to join our team as Head of Service Management.

The successful candidate will have a strong track record of delivering high-quality services, managing large budgets, and leading teams of 70+ FTE colleagues.

Duties will include:

  • Overseeing the delivery of Age UK's National Advice Line and Connect & Support Services.
  • Managing a £2+ million budget to ensure effective service delivery.
  • Developing and implementing strategies to improve service quality and efficiency.
  • Fostering a positive team culture and developing staff skills.

Requirements include:

  • Senior leadership experience in a similar role.
  • Excellent communication and collaboration skills.
  • Ability to work with diverse stakeholders and partners.

Salary: £90,000 - £110,000 per annum, depending on experience.

Age UK offers a competitive salary, excellent pension scheme, and flexible working arrangements.



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