Jewellery Store Supervisor

1 day ago


Derby, Derby, United Kingdom Pandora AS Full time
Pandora A/S Retail Store Operations Supervisor

We are seeking an experienced supervisor to lead our retail store team and drive sales growth. The estimated annual salary for this position is around $52,000.

Main Duties:
  • Overseeing the sales floor and leading the retail store team to meet sales targets and deliver excellent customer service.
  • Handling escalated customer complaints and resolving issues efficiently.
  • Building strong relationships with customers by offering personalized service and adapting approach to individual needs.
  • Supporting store management with administrative tasks, including recruitment, investigations, and disciplinary hearings.
  • Managing the till system and handling financial transactions, including returns and exchanges.
Requirements:
  • Prior experience in retail sales or management is preferred.
  • The ability to be adaptable and flexible to changing business needs.
Benefits Package:
  • A competitive hourly rate of pay.
  • A monthly bonus of 10% if sales targets are achieved (with the potential of 20% if stretch targets are met).
  • An annual jewellery uniform allowance.
  • Access to our online benefits platform with discounts on retail, hospitality, and entertainment.
  • Free support through 'Retail Trust' for health and wellbeing, financial advice, legal aid, and more.


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