Retail Team Lead

1 month ago


Derby, Derby, United Kingdom Boux Full time

Job Summary

We are seeking a highly motivated and experienced Retail Team Lead to join our team at Boux Avenue. As a key member of our management team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service and sales results.

Key Responsibilities

  • Maximise sales through effective selling and service techniques
  • Support the Store Manager in recruiting, developing, and motivating the team
  • Display a passion for the Boux brand and inspire others to deliver the same
  • Ensure all management controls are maintained, including stock, security, admin, cost control, H&S, and shrinkage
  • Introduce new promotions and loyalty schemes to colleagues and customers
  • Provide effective and timely feedback to colleagues on achievement of goals and objectives
  • Demonstrate and establish high levels of customer service by coaching colleagues
  • Support the Store Manager in driving and delivering Balanced Score Card objectives

Requirements

  • Proven experience in retail management, supervisor level or above
  • Passion for the Boux brand and ability to become an ambassador
  • Experience in a fast-paced, multi-tasking environment
  • Ability to motivate the team and utilise their different qualities
  • Clear, strong communication skills

What We Offer

In return for your hard work and dedication, you will be offered a competitive salary, good holiday entitlement, and a fun working environment with regular social events. You will also receive generous discounts across the brands within Theo Paphitis Retail Group.


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