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Customer Service Coordinator

2 months ago

Tewkesbury, Gloucestershire, United Kingdom Markerstudy Group Full time
{"title": "Customer Service Administrator", "description": "Job Summary

Auto Windscreens is a leading automotive glazing company that prioritizes innovation in its business. We are seeking a Customer Service Administrator to join our team at our Tewkesbury service centre.

Key Responsibilities
  • Provide administrative support to the Supervisor and team, ensuring high compliance on documentation.
  • Offer assistance to internal colleagues and customers.
  • Manage the scheduling system, making amendments as needed and communicating changes to the team and affected customers.
  • Provide operational information and feedback to relevant management teams.
  • Control and replenish consumable stocks for the relevant area.
  • Ensure adherence to Health and Safety processes at all times.
  • Perform other ad-hoc duties as requested or advised by the Deployment Centre Supervisor or Area Service Manager.
Requirements
  • Ability to work independently and as part of a team.
  • Excellent communication skills, both face-to-face and via telephone.
  • Ability to demonstrate a good level of competence in planning and organizing own workload.
  • Flexible approach to work demands.
  • Proactive self-motivator and able to work on own initiative.
  • Proficient IT skills.
Benefits
  • Generous holiday entitlement.
  • 5% Employer Pension Contributions.
  • Company sick pay.
  • Company Funded Healthcare cash plan.
  • Life Assurance 4x annual salary.
  • Access to discounts and wellbeing hub.
  • Workplace ISA's and Loans.
  • Options to add private medical and dental insurance and health assessments at an additional cost.
  • Free annual eye test.
  • Cycle to work scheme.
  • Technology scheme.

Interested in learning more about our company and this role? Apply today to take the next step in your career."}