Advice Caseworker
1 week ago
The Advice Team at Solace Women's Aid provides a specialist proactive service to survivors of Violence against Women and Girls (VAWG) through our advice line, covering 16 boroughs of London. This involves ongoing liaison with partner agencies and internal and external services, and supporting survivors, professionals, and third parties with complex issues at all stages of risk. Within the service, there are also specialist projects where survivors are supported with in-depth casework.
About the Job
This role consists of working on our advice line, providing one-off short-term support to survivors, third parties, and professionals, and holding a small caseload for longer-term casework. You will participate in the rota to cover the phone line and respond to emails and referrals. You will work co-operatively with other services, including housing, immigration, children's services, community organisations, etc., to ensure the service is well promoted and women's support needs are met.
Key Responsibilities
- Participate in the rota to cover the phone line and respond to emails and referrals
- Work co-operatively with other services to ensure the service is well promoted and women's support needs are met
- Hold a small caseload for longer-term casework
- Provide one-off short-term support to survivors, third parties, and professionals
About You
You will have a passion for working with survivors of gender-based violence and have a thorough understanding of its impact on women and their children. You will be experienced in organising and prioritising a complex workload, working to tight deadlines, and being self-directed. You will have the skills to identify and assess risk, problem-solve, and communicate clearly, concisely, and diplomatically with a range of people/organisations both verbally and in writing.
What We Offer
We provide a comprehensive benefits package to all our employees, including flexible working, focus on learning and development, generous holiday entitlement, employer pension contribution, family-friendly leave, and enhanced maternity pay. We also offer access to Inclusion Networks, daily clinical debriefing, Employee Assistance Programme, Employee Benefits Platform, eye care vouchers, Flow & Restore yoga classes, meditation sessions, and Cycle to Work Scheme.
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Advice Caseworker
1 week ago
London, Greater London, United Kingdom Solace Women's Aid's Full timeAbout the RoleThe Advice Team at Solace Women's Aid provides a specialist proactive service to survivors of Violence against Women and Girls (VAWG) through our advice line, covering 16 boroughs of London. This involves ongoing liaison with partner agencies and internal and external services, and supporting survivors, professionals, and third parties with...
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Advice Caseworker
2 weeks ago
London, Greater London, United Kingdom Solace Women's Aid's Full timeAbout the RoleWe are seeking a highly skilled and compassionate Advice Caseworker to join our team at Solace Women's Aid. As a key member of our Advice Team, you will provide specialist proactive support to survivors of Violence Against Women and Girls (VAWG) through our advice line, covering 16 boroughs of London.Key responsibilities include:Providing...
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Advice Caseworker
2 weeks ago
London, Greater London, United Kingdom Solace Women's Aid's Full timeAbout the RoleWe are seeking a highly skilled and compassionate Advice Caseworker to join our team at Solace Women's Aid. As a key member of our Advice Team, you will provide specialist proactive support to survivors of Violence Against Women and Girls (VAWG) through our advice line, covering 16 boroughs of London.Key responsibilities include:Providing...
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London, Greater London, United Kingdom Solace Women's Aid's Full timeAbout the RoleWe are seeking a highly skilled and compassionate Advice Caseworker to join our team at Solace Women's Aid. As a key member of our Advice Team, you will provide specialist proactive support to survivors of Violence Against Women and Girls (VAWG) through our advice line, covering 16 boroughs of London.Key responsibilities include:Providing...
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London, Greater London, United Kingdom Solace Women's Aid's Full timeAbout the RoleWe are seeking a highly skilled and compassionate Advice Caseworker to join our team at Solace Women's Aid. As a key member of our Advice Team, you will provide specialist proactive support to survivors of Violence Against Women and Girls (VAWG) through our advice line, covering 16 boroughs of London.Key responsibilities include:Providing...
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