Technical IT Specialist

3 weeks ago


StocktononTees, United Kingdom In Technology Group Full time
Job Overview

In Technology Group is a well-established MSP with over two decades of experience in providing top-notch services to small-to-medium clients. Our company culture focuses on growth, training, and progression, making us an ideal place for tech enthusiasts to develop their skills.

About the Role

We are seeking a talented 3rd Line IT Support professional to join our team. As a key member of our helpdesk, you will be responsible for resolving high-level tickets and ensuring the smooth operation of our clients' infrastructure.

Key Responsibilities
  • Supporting our growing client base by providing expert technical assistance
  • Working on exciting projects that showcase your skills and expertise
  • Solving complex tickets and escalating issues as needed
Tech Stack

We are looking for individuals with strong knowledge of:

  • Hardware
  • Office 365 migrations
  • Windows Server
  • Networking and routing
  • Virtual servers using Hyper-V
Company Benefits

We offer a comprehensive benefits package, including:

  • A dedicated mentorship program with regular progress reviews
  • A paid LinkedIn learning account for ongoing development
  • Bi-annual appraisals to track your career progression
  • Paid certification programs to enhance your skills
  • Coaching available for all tech stacks
  • 30 days paid annual leave
  • 12 paid training days
  • Funded gym memberships
  • Christmas break from Christmas Eve to New Year's Day


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