Front of House Supervisor

3 days ago


County Down, United Kingdom Frasers Group Full time
Job Opportunity

Frasers Group is a leading retail company with a strong presence in the UK and Europe. We are committed to delivering exceptional customer experiences and driving business growth.

We are seeking a highly motivated and experienced Front of House Supervisor to join our team. As a key member of our store operations team, you will play a critical role in maintaining a safe and secure shopping environment, minimizing stock loss, and providing excellent customer service.

Key Responsibilities:

  • Develop and implement strategies to reduce stock loss and improve store security.
  • Lead and motivate the store team to deliver exceptional customer service and maintain high standards of store appearance.
  • Collaborate with the store manager to identify and address potential risks and opportunities for improvement.
  • Provide training and support to store staff on security procedures and customer service best practices.
  • Monitor and report on store performance, including sales, stock levels, and customer feedback.

Requirements:

  • Previous experience in a retail or security role.
  • Strong leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Highly motivated and results-driven individual.

Benefits:

  • Competitive salary and bonus structure.
  • Opportunities for career development and professional growth.
  • Excellent benefits package, including pension scheme and health insurance.
  • Discounts on Frasers Group products and services.

Company Culture:

Think without limits - We encourage our team members to think creatively and take calculated risks to drive business growth.

Own it and back yourself - We empower our team members to take ownership of their roles and responsibilities, and to make decisions that align with our company values.

Be relevant - We are committed to being relevant to our customers, our partners, and the planet, and to making a positive impact in the communities we serve.



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