Service Advisor

4 weeks ago


Slough, United Kingdom KPI People Ltd Full time
Service Advisor Role

We are seeking an experienced Service Advisor to join our successful Aftersales team at a busy franchised main dealership in Slough.

Key Responsibilities:
  • Meet and greet customers, explaining the work due to be carried out on their vehicle.
  • Accurate completion of courtesy car insurance paperwork.
  • Call customers with progress updates and advise of any work needed.
  • Liaise with the Workshop, Parts Department, Valeting Team, and Drivers.
  • Invoice work carried out, explain invoices, and take payment.
  • Quote, introduce, and sell Service Plans.
  • Ensure all Warranty paperwork is correctly completed.
  • Deliver the highest level of customer service at all times.
Requirements:
  • 12 months Motor Trade Service Advisor experience.
  • Full UK Driving Licence.
Desirable Requirements:
  • Franchised Dealership Experience.
  • Kerridge or Pinnacle Experience.
Remuneration and Benefits:
  • Basic Salary of £28,000.
  • On Target Earnings of £34,000 (uncapped).
  • Great Benefits Package.
Working Hours:
  • Monday to Friday 8am - 6pm.
  • 1 in 4 Saturday Mornings.

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