Account Manager

4 days ago


Essex, United Kingdom Ground Control Full time
Job Title: Account Manager

Ground Control is seeking an experienced Account Manager to join our dynamic team. The successful candidate will be responsible for managing client relationships, ensuring smooth service delivery, and driving business growth.

Key Responsibilities:

  1. Client Management: Manage a portfolio of client accounts, ensuring all services are delivered according to contractual agreements.
  2. Invoicing and Purchase Orders: Proactively chase purchase orders and manage the invoicing process to ensure accuracy and prompt payment.
  3. Reactive Works: Coordinate emergency responses during weather events, ensuring field teams are deployed effectively and any access issues are quickly resolved.
  4. Client Communication: Attend regular virtual meetings to keep clients informed, resolve issues, and address any concerns.

Requirements:

  • Strong organizational skills and ability to manage multiple priorities.
  • Excellent communication and interpersonal skills.
  • Proven experience in client management, preferably in an operations or service delivery environment.

Benefits:

  • Free gym access or subsidised national gym memberships.
  • Nursery vouchers, cycle to work scheme, and travel loans.
  • Merigold employee support, free flu jabs, online private GP service, and a premium subscription to Calm.
  • A supportive entrepreneurial working environment that fosters collaboration.

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