Brand Liaison Officer

2 days ago


Worthing, West Sussex, United Kingdom Workmans Recruitment Full time
Customer Support Representative

We are seeking a dedicated and empathetic Customer Support Representative to join our team, working in and around Adur, Worthing, and Chichester. You will play a crucial role in facilitating effective communication with residents of diverse backgrounds during construction and maintenance projects.

Key Responsibilities:
  • Handle residents' complaints and issues through email, phone, or home visits.
  • Collect Key Performance Indicators (KPIs) upon work completion and log the results.
  • Arrange appointments for workers and subcontractors where necessary.
  • Build strong relationships with residents to ensure satisfaction and smooth project execution.
Essential Skills/Knowledge:
  • Full UK Driving License.
  • Flexible to accommodate the needs of the residents.
  • Company Car + Fuel Card.
  • 21 days of holiday + bank holidays and Christmas closure.
  • Birthday day off.
  • Company pension.
  • Healthcare/Life Insurance.
  • Company-branded uniform, PPE, work phone, iPad.
  • Company events and discount portal.
Additional Information:
  • A DBS check will be carried out on your behalf at the company's expense.
Working Hours:
  • Monday to Friday
  • 8:00 AM - 5:00 PM (1 hour for lunch).
  • 40 hours per week


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