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Brand Liaison Officer

2 months ago


Worthing, West Sussex, United Kingdom Workmans Recruitment Full time
Customer Support Representative

We are seeking a dedicated and empathetic individual to join our team as a Customer Support Representative. As a key member of our project team, you will play a crucial role in facilitating effective communication with residents of diverse backgrounds during construction and maintenance projects.

Key Responsibilities:
  1. Handle residents' complaints and issues through email, phone, or home visits.
  2. Collect Key Performance Indicators (KPIs) upon work completion and log the results.
  3. Arrange appointments for workers and subcontractors where necessary.
  4. Build strong relationships with residents to ensure satisfaction and smooth project execution.
What We Offer:
  1. A competitive salary and benefits package.
  2. A company car and fuel card.
  3. 21 days of holiday + bank holidays and Christmas closure.
  4. A birthday day off.
  5. A company pension.
  6. Healthcare/Life Insurance.
  7. A company-branded uniform, PPE, work phone, iPad.
  8. Company events and discount portal.
About Us:

Our client has established itself as a well-regarded refurbishment contractor providing building maintenance services within the public sector for 80 years. We are a close-knit team that values strong relationships with our residents and stakeholders.

Requirements:
  1. A full UK driving license.
  2. Flexibility to accommodate the needs of the residents.
  3. A DBS check will be carried out on your behalf at the company's expense.