Automotive Product Consultant
1 week ago
About the Position:
We are seeking a highly motivated Automotive Product Consultant to join our team at Steven Eagell Limited. As a key member of our Service department, you will be responsible for providing expert advice on genuine parts and accessories to customers, driving sales growth and revenue.
Key Responsibilities:
Build strong relationships with customers to understand their requirements and provide tailored solutions using a good understanding of available products.
Guide customers towards products that best meet their needs, working face-to-face and over the telephone.
Quote prices and availability of stocks and accessories to customers, ensuring seamless customer experience.
Encourage the sale of genuine parts and accessories, identifying opportunities to sell additional products and services.
Maintain agreed stock levels, minimizing VOR order levels where possible.
Order parts on behalf of the Service team, including special orders such as grey import parts.
Ensure all parts and accessories are correctly stored and located, adhering to quality standards.
Liaise with Service to deliver requested parts, allowing them to schedule work on customer vehicles and minimize WIP holding.
Prospect to local trade and coordinate van deliveries.
Work collaboratively with colleagues and other teams across the centre to provide a seamless service to customers.
Ensure opportunities for sales by other teams are followed up by the most appropriate specialist.
Benefits:
Car Benefit Scheme after successful completion of a probation period.
25 days of holiday (+Bank Holidays).
Company pension scheme.
Estimated Salary: £30,000 - £40,000 per annum, depending on experience.
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