Technical Solutions Specialist

1 day ago

Wokingham, Wokingham, United Kingdom Loftware Full time
About the Role

As a Technical Solutions Specialist at Loftware, you will play a critical role in helping our clients optimize their supply chain operations through the effective implementation of our cloud-based Enterprise Labeling and Artwork Management solutions.

Key Responsibilities
  • Drive scope definition, requirements analysis, functional/technical design, and performance of high-availability solutions that implement industry standards using AWS and/or On-Premise.
  • Collect and analyze system requirements and specifications from customers, and design systems that meet their business needs and follow best practices, standards, and documentation.
  • Perform installation, configuration, deployment, design, administration, and maintenance of solutions, including installation/upgrading at on-prem systems and post-configuration at SaaS systems.
  • Assist in various tests (Smoke, SIT/UAT, load/regression) per scope and process, and prepare documents for the same.
  • Train client technical staff on system and product setup, and document project system setup and deliverables in the implementation report.
  • Work closely with Loftware Project Managers to ensure assigned tasks and milestones are within scope and planned hours, and participate in the Change Control process to assess customer change requests.
Requirements
  • Bachelor's degree or equivalent.
  • Travel (up to 30%) is required.
  • Knowledge of JavaScript/REST JSON/XSLT/SOAP WSDL.
  • Ability with database Admin/Query skill for Oracle and/or PostgreSQL, SQL Server is a 'must'.
  • Familiarity with environments such as SAP, Oracle e-Business Suite, Oracle Cloud, Workflow Management System.
  • Knowledge of ERP, PLM, CRM, WMS, or MES systems.
  • Knowledge of Web Services, Service Oriented Architecture, Web-Based UI's is a plus.
  • Knowledge of AWS hosting is a plus.
  • Ability of system and network management issues and tools.
  • Ability of LDAPs, Single Sign-On, SSL, Networks, Webservers, Application servers, Tomcat.
About Loftware

Loftware is the world's largest cloud-based Enterprise Labeling and Artwork Management provider, offering an end-to-end labeling solution platform for companies of all sizes. We help companies improve accuracy, traceability, and compliance while improving the quality, speed, and efficiency of their labeling.

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