Technical Service Delivery Professional

18 hours ago


Ringwood, Hampshire, United Kingdom Aspire Jobs Full time
Company Overview: Our client is a well-established and growing company based in Ringwood, Hampshire. They provide innovative solutions to businesses across various industries.

About the Role: We are seeking a skilled IT Support Desk Analyst to join our team on a permanent basis. As a Helpdesk and Infrastructure Expert, you will be responsible for providing technical support to end-users and maintaining existing infrastructure.

Key Responsibilities:
  • Resolve complex problems experienced by end-users
  • Maintain existing infrastructure and ensure day-to-day IT facilities are available to all staff
  • Analyse IT and communication activity to identify areas for improvement
  • Work closely with the IT Director to plan and implement IT strategy

Requirements:
  • Experience within IT Support with a background in 1st or 2nd level support
  • Ability to troubleshoot and resolve problems efficiently
  • Good communication skills and ability to prioritise workload
  • Knowledge of Active Directory, MS Office, IBM/HCL Notes and Domino environment

Benefits: This role offers a range of benefits including hybrid working, pension scheme, parking, and training opportunities. The salary for this position is approximately £35,000 per annum, dependent on experience.

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