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Customer Service Representative

1 month ago

Lymm, Warrington, United Kingdom Moto Full time

Job Summary

We are seeking a Customer Service Representative to join our team at Moto. As a Customer Service Representative, you will be responsible for providing exceptional customer service, preparing food and refreshments, operating tills and processing orders, and maintaining standards around product quality and store cleanliness.

Key Responsibilities

  • Serving customers in a timely manner
  • Preparing food and refreshments
  • Providing exceptional customer service
  • Handling customer enquiries
  • Operating tills and processing orders
  • Maintaining standards around product quality and store cleanliness

What We Offer

  • 1,000 retention bonus*
  • Up to 440 annual bonus scheme
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more...
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities including funded qualifications
  • Weekly Pay

Requirements

  • No prior experience necessary, we will teach you everything you need to know
  • Enthusiasm and a willingness to learn

Why Moto?

We offer a supportive and inclusive work environment, with opportunities for career development and growth. Join our team and help us deliver exceptional customer service and world-famous fried chicken

*Retention bonus payable subject to completion of KFC's Shift Leadership Programme, payment made in two 6 monthly instalments and pro-rata based on start date on contract.

*Please note internally this role is called Customer Service Assistant

*Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)