Team Lead Manager
2 weeks ago
Overview
We are a leading fast food restaurant with over 50 years of experience in serving our customers.
Our pay rate for this role is £13.12 per hour, making it an attractive opportunity for those looking to start or advance their career.
As a Shift Leader at McDonald's UK, you will be responsible for managing shifts and delivering exceptional customer experiences.
This is an exciting opportunity to work in a fast-paced environment with a diverse team of employees, where you will have the chance to develop your leadership skills and contribute to the success of our business.
You will be working in a restaurant that employs over 200 staff members, providing a unique opportunity to build relationships and develop your management skills.
The ideal candidate will have experience in managing teams within retail, hospitality, business, or a customer-focused environment.
You will be required to work a variety of shift patterns, including weekends, evenings, and bank holidays.
Key Responsibilities
- Display leadership and model customer-focused behaviours to deliver outstanding customer experiences.
- Lead by example and demonstrate confidence and problem-solving skills when interacting with colleagues and customers.
- Treat all colleagues and customers with courtesy and respect.
- Use initiative and adapt to customer needs through your team.
- Answer customer queries and stay up-to-date with knowledge on our food and promotions.
Benefits
We offer a competitive benefits package, including holiday pay, service awards, enrolment in a pension scheme, meal allowance, and employee discounts from top high street and online brands.
This is a full-time role, requiring a commitment to work a mix of day parts, including breakfast, evenings, and overnights, to gain experience in all aspects of the business.
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