Luxury Travel Operations Coordinator

2 weeks ago


London, Greater London, United Kingdom Quintessentially Full time

Unlock a World of Exclusive Travel Experiences

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As a key member of our Quintessentially Travel team, you will play a vital role in delivering exceptional travel experiences to our discerning clients. With a keen eye for detail and a passion for luxury travel, you will be responsible for supporting the sales team with booking processes, liaising with suppliers, and creating bespoke itineraries.

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About Us

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Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. We pride ourselves on redefining excellence and elevating every aspect of our clients' lives to unparalleled heights through meticulous attention to detail.

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The Role

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This is an entry-level opportunity to join the world of luxury travel, with previous experience a bonus. As a Luxury Travel Operations Coordinator, you will work closely with our sales team to provide exceptional customer service, book high-end travel arrangements, and maintain accurate records.

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Key Responsibilities

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  • Support the sales team with booking processes, including liaising with suppliers and coordinating logistics.">
  • Create bespoke itineraries for clients, taking into account their unique preferences and requirements.">
  • Maintain accurate records of client interactions, travel arrangements, and supplier communications.">
  • Provide exceptional customer service, responding promptly to client inquiries and resolving any issues that may arise.">
  • Collaborate with the sales team to identify new business opportunities and develop strategic partnerships.">
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Requirements

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To succeed in this role, you will need:

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  • A passion for luxury travel and a keen eye for detail.">
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and suppliers.">
  • Previous experience in a related field, such as sales or customer service.">
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.">
  • Proficient IT skills, with experience using Microsoft Office applications, particularly Word and Excel.">
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Benefits

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We offer a competitive salary, ranging from £30,000 to £40,000 per annum, depending on experience. Additional benefits include:

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  • A hybrid working arrangement, with flexibility to work from home or in the office.">
  • A competitive annual leave allowance, with additional paid time off for long service.">
  • A birthday allowance, allowing you to take your special day off.">
  • A pension scheme, providing a secure financial future.">
  • Angel Days, offering additional paid leave to support charity work.">
  • A cycle-to-work scheme, promoting sustainable transportation.">
  • Discounts with leading retail and hospitality companies, enhancing your personal and professional life.">
  • A puppy-friendly office environment, fostering a welcoming atmosphere.">
  • A Qmunity committee, organizing social events and activities.">
  • Free food and drink in the office, catering to your culinary needs.">
  • Season ticket loans, supporting your daily commute.">
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About Your Career Path

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This role offers a solid foundation for a career in luxury travel operations, with opportunities for growth and development. As you progress, you can expect to take on additional responsibilities, including mentoring junior team members and contributing to business strategy.



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