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Caseworker for Vulnerable Adults

4 weeks ago

Gloucester, Gloucestershire, United Kingdom Victim Support Full time

About the Role:

This is an exciting opportunity to join Victim Support as a part-time adult caseworker, working 22.5 hours a week. The role is for part-time maternity cover, with the end of the contract being 25th July 2025, please note this could end sooner.

Key Responsibilities:

  • Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support the commissioners and their service goals to victims.
  • Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
  • Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
  • Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.

Requirements:

  • Experience of working with vulnerable adults and/or families
  • Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
  • Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
  • Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
  • Ability to needs assess, risk assess and empathise with the victim
  • Excellent IT and administrative skills including the use of Microsoft Office packages
  • High resilience and the ability to work under pressure

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Benefits:

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday)
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, entertainment & leisure discount
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Ongoing training & support with opportunities for career development & progression

How to Apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.