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Colchester Client Support Specialist

3 weeks ago

Colchester, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are looking for a skilled Colchester Client Support Specialist to join our team at beBee Professionals. As the first point of contact for clients, you will provide excellent service and resolve queries in a timely manner.

About the Role:

  • You will handle incoming calls, emails, and chat inquiries from clients.
  • Provide accurate information regarding products and services.
  • Resolve client issues efficiently and escalate when necessary.
  • Process client orders and manage account information.

Your Skills and Qualifications:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

About the Company:

  • beBee Professionals is a dynamic company based in Colchester.
  • We offer a competitive salary of around £25,000 per annum.
  • A pension scheme and healthcare benefits.
  • Training and development opportunities.

What We Offer:

  • A supportive work environment with clear career progression.
  • Flexible working options.